Level 3 Diploma in Hotel Management is 60 credits Certificate. To achieve a Level 3 Diploma in Hotel Management learner must have to achieve minimum 6 Modules with 60 Credits. Modules 1. Introduction to Hotel Management 2. Understanding Front Office Operations 3. Understanding to Housekeeping and Security 4. Selection & Recruitment in Hotel industry 5. Marketing and Hotel Industry 6. Food and Drinks in Hotel Management

Hotel Management Diploma

Description

Course outline

Level 3 Diploma in Hotel Management is 60 credits Certificate. To achieve a Level 3 Diploma in Hotel Management learner must have to achieve minimum 6 Modules with 60 Credits.

Modules

1.   Introduction to Hotel Management

2.   Understanding Front Office Operations

3.   Understanding to Housekeeping and Security

4.   Selection & Recruitment in Hotel industry

5.   Marketing and Hotel Industry

6.   Food and Drinks in Hotel Management

Learning Objectives

After the successful completion of a course from UK Professional Development Academy learners will be able;

• To identify the structure of Hotel Industry.
• To handle the customers in a hotel and recognise front office operations.
• To get knowledge about all departments of Hotel Industry.
• To understand different managerial styles are studied and identified.
• To identify the security issues in managing a hotel.
• To had a complete knowledge of employee hiring and planning process.
• To understand the value of marketing mix for Hotel Industry.
• Service quality and customer handling will be enhanced through course.

 

 

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Hotel Management Office

Description

Hotel Management Office

Objectives

• Describe the Front Office operations and its Organizational Structure
• Recognize the Profitable Aspects of Yield Management

Programme Content

Topics:

• Front Office Functions
• Front-of-the-House Operations
• Back-of-the - House Operations
• The Function of the Front Office Manager
• The Art of Supervising
• Types of Reservation System
• Accepting or Denying Reservation
• Yield Management: Choosing the Most Profitable Reservations
• Basic Concepts of Yield Management
• Check–In Process
• Front Office Accounting
• Check–Out Process
• The Electronic Front Office (EFO)

Course assessment

You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.

 

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Hotel & Hospitality Management Diploma with Holiday Representative Training

Description

What will you learn in this Hotel & Hospitality Management Diploma with Holiday Representative Training

Introduction to Hotel Management

• Hotel Business Administration
• Type of Hotels
• Hotel Administration Structure

Hospitality Management

• Introduction to Hospitality Management
• Characteristics of the Hospitality Industry
• Relationship Between the Hospitality Industry and Tourism
• Influences Which Affect the Industry
• The Development of the Hospitality Industry
• Hospitality Brands
• Accommodation
• Food Service
• Successful Quality Management

Housekeeping, Engineering & Security

• Housekeeping
• Engineering Department
• Security Departments

Human Resource Management

• Human Resource Management
• Roles of HRM

Quality Management

• Quality Management

Marketing

• Marketing
• Market Strategy in Hotel Industry

Interdepartmental Communications Skills

• Interdepartmental Communications
• Communication Skills

Hospitality

• Introduction to Hospitality
• Characteristics of the Hospitality Industry
• Relationship Between the Hospitality Industry and Tourism
• Types of Accommodation
• Types of Room
• Types of Hotel Guests

Holiday Representative

• Your Introduction to Becoming a Holiday Rep
• Defining the Career of a Holiday Rep
• Exploring the Various Types of Holiday Reps
• Exploring the Origins and Growth of British Tourism
• The Components of the Travel and Tourism Industry
• Factors that Affect Your Career
• Nailing the Teamwork Element Required to Surpass Expectations
• The Standard Duties of Holiday Reps
• The Legalities Holiday Reps Need to Know About
• The Holiday Reps Role in Keeping their Guests Safe
• Effective Handling of Customer Complaints
• Administration Duties
• Crushing it with Customer Services
• Creating the Perfect Welcome Meeting
• Guide to Selling Excursions
• Preparing and Conducting Transfers Successfully
• Tallying Floats and Converting Currencies

 

 

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

03495021336 IPATS Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/   ||  https://diplomacoursespk.blogspot.com/  ||  https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna Pul Rawalpindi-Islamabad