Crisis Management in Travel & Tourism The very nature of the travel & tourism industry makes it susceptible to a variety of threats and challenges. The greater the number of service providers working together to create a travel product, the higher the likelihood of something going wrong along the way. And when things go wrong, customers expect managers and representatives to address the issues as quickly as possible. From flight cancellations to natural disasters to terrorism and so on, customers expect their services providers to assist with any and every crisis imaginable. It’s the classic case of hoping for the best, but always planning for the worst – thus being prepared for any eventuality.

Travel & Tourism Crisis Management

Crisis Management in Travel & Tourism The very nature of the travel & tourism industry makes it susceptible to a variety of threats and challenges. The greater the number of service providers working together to create a travel product, the higher the likelihood of something going wrong along the way. And when things go wrong, customers expect managers and representatives to address the issues as quickly as possible. From flight cancellations to natural disasters to terrorism and so on, customers expect their services providers to assist with any and every crisis imaginable. It’s the classic case of hoping for the best, but always planning for the worst – thus being prepared for any eventuality.

This advanced tutorial has been designed for anyone pursuing a travel and tourism career at a management or business-ownership level. Find out what’s expected of tour managers before, during and after a crisis, along with the types of crises that may be encountered and the expectations of customers. Learn how to begin restoring tourist confidence, in both the tour operator and the destination, in the wake of a more serious crisis or incident.

Requirements

Travel & Tourism Crisis Management

No prior knowledge is required to take this course.

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

03495021336 IPATS Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/   ||  https://diplomacoursespk.blogspot.com/  ||  https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna Pul Rawalpindi-Islamabad

Level 2 Certificate in Hotel Receptionist and Opera PMS Hotel Booking Software

Description

Course Curriculum

Following key topics are covered in this course;

Module 01: Produce standard documents and learn how to handle difficult customers

Module 02: Gain practical knowledge of communication over the telephon

Module 03: Become a master of Microsoft Office and Social Media handling

Module 04: Understand accurate data management and record keeping

Module 05: Learn how to efficiently arrange travel and accommodation

Module 06: Learn best practice for management and customer service

Learning outcomes

• Produce standard documents and learn how to handle difficult customers
• Gain practical knowledge of communication over the telephone
• Become a master of Microsoft Office and Social Media handling
• Understand accurate data management and record keeping
• Learn how to efficiently arrange travel and accommodation
• Learn best practice for management and customer service

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

03495021336 IPATS Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/   ||  https://diplomacoursespk.blogspot.com/  ||  https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna Pul Rawalpindi-Islamabad

 

Diploma in Tourism and Hospitality Management (Level 7)

Description

The Level 7 Diploma in Tourism and Hospitality Management (QCF) consists of the following 6 mandatory units that provide a total of 120 credits:

• Strategic Management and Marketing for Tourism and Hospitality
• Destination Management
• International Tourism Policy and Development
• E-Tourism and Social Media in Tourism and Hospitality
• Advanced Research Methods in Tourism and Hospitality
• Organisational Behaviour in International Tourism and Hospitality Organisations

 

Whatsapp: +923035530865, 03219606785, MOFA Attested Saudai UAE UK China Canada Afghanistan Arabia Qatar Oman O33151456O1,

03495021336 IPATS Government Recognized Education Https://daediplomassaudaidubaiuae.blogspot.com/   ||  https://diplomacoursespk.blogspot.com/  ||  https://daediplomassaudaidubaiuae.blogspot.com/p/telecommunication-mofa-saudia-arabia.html-Khanna Pul Rawalpindi-Islamabad